Care · Contact

Get in touch.

If you have any questions about your order, our matcha, or our products, we are here to help.

Customer support

For all inquiries, please contact us by email. We typically respond to all inquiries within 1–2 business days.

Order inquiries

If you are contacting us regarding an order, please include your order number in your message so we can assist you as quickly as possible.

Returns & refunds

soqi

A small house of ceremonial matcha, grown by a single family in Uji and shipped from Kyoto. Stone-milled to order.

Brooklyn · Kyoto